Location: Remote
Job Type: Contract
Compensation Range: $30.00 - 34.65 per hour
Our client, a leader in the healthcare industry, is looking for a Marketing Communications Advisor to join their team.
As a Marketing Communications Advisor, you will be responsible for developing and implementing marketing communications strategies that effectively promote our client's products and services. You will work closely with various departments within the company to ensure that their marketing messages are clear, compelling, and consistent. The ideal candidate has the ability to dive deep into data, including quality control and review of test data to ensure reliable execution of campaigns and communications.
This role is a fully remote part time, long term contract.
Responsibilities:
- Lead quality execution of customer (or provider) communications to support specific earnings goals.
- Execute communication strategy for plan benefit and/or network related changes.
- Execute the process to leverage input lists to implement targeted customer communications related to Pharmacy Benefit Plan changes, such as formulary management updates and pharmacy network changes.
- Document business requirements for campaigns that will be coded and developed by the campaign management data team.
- Lead work status / campaign coordination meetings within the department.
- Work at a detailed level with key matrix partners to support outbound communications.
- Interact with Pharmacy Implementation Managers and Clinical Account Managers to understand client intent in regard to Pharmacy plan elections, including formulary drug list and pharmacy network changes.
- Coordinate multiple facets of personalized communications including, but not limited to, customer communication content, client enrollment data, data pull process and campaign results.
- Manipulate data files using Alteryx, Excel, MS Access to manage and evaluate data components of inputs and outputs that define the targeting rules to reach customers.
- Scope of responsibility will range from managing input data files, reviewing letter outputs and partnering with peers to understand communication needs.
- Compile campaign inputs such as client account information, drug lists, pharmacy lists, etc.
- Reconcile campaign inputs and outputs, identify gaps, follow-up for resolution on data issues.
- Partner with Marketing Communications Advisor to assist in letter review, set up and testing prior to production sign off.
- Use Messagepoint content management application to self-serve editing existing templates.
- Audit data to facilitate quality control for segmented target lists and reviewing samples from print/mail partner vendors. Reconcile variable data on letters back with the data file.
Qualifications:
- Experience level: Experienced
- Knowledge of PBM, Pharmacy and/or Health Plans business model and benefit plan design is beneficial.
- Detail and process-oriented with strong organization and tracking skills; quality mindset with reliable results as focus.
- Ability (and desire) to dive deep into data, including quality control and review of test data to ensure reliable execution of campaigns and communications.
- High comfort level with data experience with Excel or other technical applications such as Alteryx or MS Access.
- Ability to research and analyze to solve problems from a practical perspective.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
